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  NEWS RELEASE 

For Immediate Release

2008FOR0025-000302

March 13, 2008

Ministry of Forests and Range and

Minister responsible for Housing

 

$2.7 MILLION IMPROVES SERVICES TO LANDLORDS, TENANTS

 


VICTORIA Landlords and tenants will have improved access to information and dispute resolution services with a $2.7-million investment to expand Residential Tenancy Branch services, Minister responsible for Housing Rich Coleman announced today.

 

“More tenants and landlords than ever before are looking for information about renting in B.C.,” said Coleman. “We're responding by increasing the number of people available to help them. This means landlords and tenants will get the information they are looking for faster and dispute resolution hearings will be held sooner.”

 

The Residential Tenancy Branch will add 16 information officers to provide information to tenants and landlords and eight dispute resolution officers to help tenants and landlords resolve conflicts. The majority of these new staff will work in Kelowna, where a new office space will provide longer hours of service to landlords and tenants in the Central Okanagan area, one of the fastest growing regions of B.C.  The rest of the new staff will join existing Residential Tenancy Branch offices in Victoria and Burnaby where they will provide information and dispute resolution services to people across B.C.

 

“The rental market is an important housing option for many British Columbians. By strengthening the Residential Tenancy Branch, the Province is protecting the rights of tenants and landlords and ensuring the rental market functions effectively,” said Coleman.

 

The Residential Tenancy Branch is currently hiring staff and finding a suitable location for the expanded Kelowna office, which is expected to be operational by the fall. More information on Residential Tenancy Branch services is available online at www.rto.gov.bc.ca/.

 

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Media

contact:

Sophia Proctor

Public Affairs Officer

250 387-4592

 

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