|Original News Release|
The 8-1-1 telephone service offers a new point of access for the existing BC NurseLine service and provides British Columbians with free, 24-hour, confidential health information and advice on a variety of health topics and medical procedures. A trained health services navigation team answers all calls and if appropriate, calls may be transferred to a registered nurse, dietitian or pharmacist for further information.
Pharmacists are available between 5 p.m. and 9 a.m. daily and dietitians between 9 a.m. and 5 p.m., Monday to Friday.
8-1-1 also offers a health system navigation system to assist the public and health-care professionals in finding and accessing appropriate health resources in or close to their home communities.
HealthLinkBC.ca offers medically approved information on over 4,000 health topics in a searchable database and also provides information on over-the-counter and prescription drugs through a comprehensive medication library. The website includes an integrated search and mapping function to over 2,500 health services to assist British Columbians in finding services close to their home communities.
www.HealthLinkBC.ca also provides information on all other HealthLink BC services.
BC HealthGuide Handbook
The BC HealthGuide is a 400-plus-page handbook that covers over 200 health topics and includes information on how to recognize and manage common health concerns, tips on home treatment and when to see a doctor.
The handbook is currently available in English, French, Chinese and Punjabi. A BC First Nations Health Handbook companion guide to the BC HealthGuide Handbook is also available.
Handbooks are free to residents of
The BC HealthFiles are a series of over 200 fact sheets with B.C.-specific information on public health topics developed in collaboration with BC Centre for Disease Control and other agencies. Fact sheets are available free to residents and as a resource to health care professionals from HealthLinkBC.ca or public health units. A number of BC HealthFiles have been translated into other languages, including Chinese, Farsi, French, Punjabi, Spanish and Vietnamese.
Dial-A-Dietitian’s registered dietitians provide brief nutrition consultations by phone Monday to Friday from 9 a.m. to 5 p.m. If a caller requires more in-depth counselling, Dial-A-Dietitian will refer callers to hospital outpatient dietitians, community nutritionists or other nutrition services in their community.
bcbedline is a 24/7 service that collaborates with physicians and health-care providers to ensure the safe, timely and cost effective transfer of acute and critically ill patients to a higher level of care both within and outside of B.C. bcbedline also provides a web-based provincial bed management system to assist physicians with the timely transfer of patients.
Media Relations Manager
Ministry of Health Services
250 952-1887 (media line)
250 213-9590 (cell)
For more information on government services or to subscribe to the Province’s news feeds using RSS, visit the Province’s website at www.gov.bc.ca.